I’m currently in the middle of redesigning an induction programme for Warburtons in conjunction with Instep UK. I’m delighted to be involved in this project and (for those of you who have taken a closer look at the website) you will notice that induction training is one of the things that I specialise in. Indeed last year we worked with Kellogg’s on their Foundations Programme, and in the past I have worked with retailers, manufacturers, and call centres on their inductions.
But enough of my experience, what I want to talk about is why I love induction so much. Most training companies you find want to focus on leadership and management development. Of course this is something we are keen to do (especially for new managers) but induction is my personal passion. I think that there are a number of reasons for this.
1. You never get a second chance to make a first impression. It’s a cliché but it’s true. Many companies spend hundreds if not thousands of pounds recruiting someone, only to leave their experience in their first few days to chance. Induction is a fantastic opportunity to reinforce the decision that new person has made to join you, and to showcase what your business is all about.
2. EVERYONE goes through an induction (or released they should). Leadership and management programmes only affect a small population within an organisation. The lessons learned from those programmes have to be filtered down through a few individuals. With an induction, everybody is included. Everybody gets to hear what you want to say. Everybody is touched in some way.
3. It’s interesting! To write an effective induction you have to get to know the business, and nothing is more fascinating than other people’s jobs. When researching induction programmes I’ve worked in shops, I’ve sat in call centres, I’ve visited distribution centres, I’ve been round factories and building sites. Getting to understand the nitty-gritty of a business is one of the most pleasurable parts of my job.
4. It makes an immediate difference. I’m a practical person, and induction training is practical too. People start an induction programme knowing very little and they end it knowing an awful lot more. This is measurable. Because our induction programmes go far beyond day one, people completing their induction programme have actually moved from being clueless to being basically competent in core aspects of their job, and that is incredibly satisfying.
5. It’s an opportunity to develop the whole organisation. Our induction programmes rely on a team to bring them to life, not just the HR person, which has benefits for the new starter, their manager, colleagues and of course the business as a whole. I can’t think of many other training interventions that brings together team mates in quite the same way.
If you would like to benefit from our experience and expertise in designing flexible induction programmes that really work, please contact us via e-mail or by calling Sheridan Webb on (07803) 165780 for more information.