Last night, I attended my regular Zumba class. Nothing new there. Our instructor Ellen, leaps around on the stage with more energy than is natural for someone over 10, giving us encouragement and showing us the moves. She breaks new ones down, and shows them to us slowly before getting up to full speed. Then, when we’ve ‘got it’ she takes a moment to stop and look.
How wonderful she must feel to see 50+ (that’s total number, not age!) women all moving in unison to a routine and knowing that you created and taught it. That would make me really proud.
Sometimes, even in business, it is important that everyone does the same thing in the same way. It may not be a popular opinion (as we are all supposed to show initiative, and encourage creativity), but in many jobs it is necessary.
I work with manufacturers of food, pharaceuticals and glass. Their products HAVE to pass all sorts of tests and be absolutely consistent in terms of content and quality. People producing those products must be able to follow a process to the letter and repeat that behaviour time and time again. Line managers have to be able to train them to do that.
But managers don’t just ‘know’ how to do this. That’s why we offer a tried and tested approach to training based on Training Within Industry, that was pioneered in the Second World War. The principles worked then, and they work now. Ok, we’ve brought it up to date in terms of language, examples and included accelerated learning principles, but the core of it is the same. And the best thing is, once we’ve trained your trainers, you are self-sufficient. Long term costs are low and in-house expertise is high. That sounds like a great Christmas present to ANY maunfacturing or process-led business!