design Archives - Keystone Development and Training Ltd

Social and Collaborative Learning

October 13, 2019Uncategorizedcoaching, design, HR, learning, managers, OD, performance, training, training design

Last week I attended a webinar run my Andy Lancaster from the CIPD called “Social and Collaborative Learning: What really makes it work?” It was a very good webinar. I found it useful, informative and interesting. I learned new things and I had some of my own ideas validated. It was also run very well (as you would perhaps expect!). But I do have issues – and I realise it’s probably just me being pedantic. My grumpy old woman is starting to emerge perhaps… A list of the top 200 collaborative learning methods was bought up. However, not one of the top 200 was coaching, feedback, on the job training, action learning, stretch projects, workshops, even having a good conversation i.e. face-to-face, in person interaction…. It’s like we are being hoodwinked into thinking that we can’t be “social” unless we are using some app or technical interface!! Well, as far as I can tell humans have been learning socially since time began, and we will continue to do so with or without apps to help us. Personally, I’m 100% on board with learning via social technology – I learn through it myself – particularly my two favourite Facebook communities: The…

When Creativity Strikes

June 17, 2019Uncategorizeddesign, HR, learning, managers, OD, pace, training, training design

Designing training is quite a creative thing. Yes – there are some things that you can do to progress the creation of a course when your brain isn’t in it, but when creativity strikes BOOM!! You work so much more quickly and what you create is so much better. I’ve just experienced this in a non-work capacity. In my lunch break, I decided to go and pick the raspberries (we have so many growing!!), and whilst I was outside, allowing my mind to wander, I suddenly knew how I wanted to re-design the garden. It’s been something we’ve been talking about for about a year, but despite looking in magazines, searching on-line, going round garden centres and so on, we didn’t move our thinking on much. But little ideas have been stored here and there. Last week, we found ourselves watching an episode Springwatch. We weren’t even giving it our full attention, but there was a small item on creating a nature garden in a small, urban space. What a nice idea I thought, but that was it. However, today, as I finished picking the raspberries, I turned and looked at my rectangular lawn and dilapidated shed and tatty patio,…

Designing Training for Designing Training!

March 20, 2019Uncategorizeddesign, training, training design

The Training Designer’s Club is only a couple of weeks old, and we already have over 50 members – a real mixture of experienced designers and people coming to it for the first time; freelancers and internal designers. So far. I’m delighted with the feel of it and the conversations that are starting to place. And it made wonder if there would be demand for more formal assistance for new training designers? I don’t know about you, but I just picked it up, and then over the years discovered why some things worked than better than others, and started to add to my toolkit. It’s taken a long time. And its time that many people don’t have. So I’ve had a genius idea (or perhaps I’m living in cloud cuckoo land)… Please take 5 minutes to watch this video and let me know your thoughts. So – what do you think? If you want to be told when I’ve developed the idea, please add your details here, and I’ll email you when I have more to show and tell. And, if you haven’t already, why not join the Training Designers Club on Facebook?

Introducing the Training Designer’s Club

March 5, 2019Uncategorizeddesign, OD, training, training design

I’m getting excited about the development of my Training Designer’s Club. It’s a support group for anyone involved in designing training – whether it’s at a strategic level or at the nitty-gritty end of creating session plans and delegate materials. If you are a lone L&D person in your organisation OR new to training OR responsible for learning design, it’s for you. Please come and join me, and help me to shape the direction of what I hope will become a valuable community. LEARN MORE or JOIN THE FACEBOOK GROUP NOW.

Creativity in Learning Design

March 3, 2019Uncategorizedbusiness, design, HR, managers, OD, training, training design

Last week, I attended the Manchester L&D ‘Unconference’ – an opportunity for L&D professionals to meet, agree their own agenda and have the conversations they want to have about all things L&D. The first session I joined was all around the question “How can we be more creative in training design?”. It was quite insightful, and here are the summary thoughts that I came away with. Firstly, what do we mean by creative, and why do we feel the need to be creative? We quickly agreed that creative doesn’t mean ‘wacky’. Creativity can be quite serious! Creative training is defined in relation to the topic and the audience. Yes, sometimes creative training may involve crossing streams and building rope bridges: It may involve Lego, singing, or lots of coloured pens; It may simply involve a live demo, detailed case study or expert interview. Creativity in training is simply about providing an alternative way in to the learning – a different way of exploring it from the norm. It’s about providing multiple touch points and appealing to different learning preferences. It’s about getting people off autopilot and grabbing their attention, taking them out of their comfort zone, but only by a…

Is the future of L&D simply being curious and connected?

January 28, 2019Uncategorizedbespoke, business, coaching, design, HR, OD, training

“That’s what I do: I drink and I know things”. One my favourite quotes from my favourite character in Game of Thrones – Tyrion Lannister, played by the brilliant Peter Dinklage. Yesterday, as I took a short but very bracing walk, it occurred to me that my quote would be very similar: “I think and I know people”. After 12 years of running my own business, I’ve got the two off to a fine art. But I always feel under pressure to increase my skill set and prove my ability through qualifications. I don’t have a Level 7 coaching qualification – should I get one (even though I don’t want to be a coach)? I don’t have digital design skills – Should I invest in a course and expensive software if I’m going to stay in business? I’m not an apprenticeship or ILM provider – perhaps I ought to get accredited (even though I’m very rarely asked to provide this)? This feeling of inadequacy was heightened on Friday when I was talking to a freelance trainer just 3 months into her journey. She believed that she needed to have a raft of qualifications in order to be taken seriously, somehow…

Thank You

December 18, 2018Uncategorizedbusiness, design, HR, OD, training, training design

I’ve been working for myself for 12 years now. And for the first 4 or 5, I really did work by myself. I got by. Then, Pam Case, Deborah Dean and Lynda Walkley invited me to a monthly networking group in my village! So I started networking. I met some lovely people who lived near me and a few of them have become friends, which is great and I loved the social side. However, they weren’t the right people for me to talk business with. They didn’t really get what I did or know the people I needed to connect with. So when Rebekah Ayres started a networking group in Liverpool for ‘people’ people I made every effort to go. It was fabulous. I made some more friends there (Hi Simon Jones!) and was able to grow my professional network and meet potential clients through these contacts. I was able to do the same for others. They helped me to gain confidence in who I was and what I did – simply by taking a genuine interest, and being able to have a detailed conversation. They pointed me to useful resources, introduced me to other helpful people and also encouraged…

Effective training doesn’t have to be boring!!

November 26, 2018Blogbusiness, design, management, OD, talent, training

I can say with confidence that the Johnson’s Apparelmaster Academy is a highly effective training programme. Not only did it win the Personnel Today award for Talent Management on 21st November 2018, but the feedback from delegates offers plenty of proof. When Keystone Development and Training Ltd had finished delivering our part of the Academy, I asked for feedback. here are just some of the things that people said: I am more efficient when dealing with problems. People now trust me to sort things out. This has given me so much confidence in my ability. I now feel able to step outside of my comfort zone. Because of the training, I was able to bring an angry and disruptive (but very influential) team member on board to implement a necessary change. My line manager has seen my confidence grow and now gives me more strategic work to do. I’ve been able to adapt my management style and achieve 180% of our target. I am now able to get my production team to work as a team – which is quite an achievement. And in terms of the style and content of the programme, I’m delighted that our brain-friendly approach to…

How to Create an Award Winning Development Programme

November 22, 2018Uncategorizedbespoke, business, coaching, design, HR, management, managers, OD, performance, talent, training, training design

In L&D circles, the fashion is for agile learning; for bite-size sessions, or even micro-learning; for self-direction and curation. Surely no-one still attends workshops? Even worse, 18 month programmes? Well. Yes they do, and there’s a reason for it: They work. They work AS LONG AS the right people are on the programme in the first place, the programme is designed to take them on a development journey, AND those people are given high levels of support and challenge. I’m delighted to have played a supporting role in such a programme for the last 9 months – The award winning Academy at Johnson’s Apparelmaster. The Academy is multi-layered (internal) development programme that I’ve been supporting for the last 9 months. Here I am (on the right) with (L-R) Charlene Howard, Michela Deegan and Jan Fisher-Payne who each manage and deliver a specific stream. I have been supporting the largest group – the Intermediate level. Although my part has ended, the Academy is just half-way through. Twenty-Four people have been through 9 months of structured development, including self-directed learning, five 2-day workshops, telephone coaching and practical assignments. So far, the results have been pretty impressive. I’ve seen the majority of these…

World of Learning – Key Ingredients of Learning Impact

October 21, 2018Uncategorizedbehaviour, design, HR, managers, OD, training, training design

This is a short blog post based on the notes I made during this session at the World of Learning Conference in October 2018. It may not be complete or totally accurate – it’s just what I took away. I have to say that this session was one of the most insightful and useful – based on transfer of learning, which is a topic that is very important to me. This was an interesting session about an area of learning that matters to me… transfer to the job. Ina Weinbauer-Heidel explained that in most traditional training, 15% of learners get a positive outcome in that they transfer learning to the job successfully; 70% attempt to transfer learning but (for a range of reasons) fail to do so; and 15% don’t even try. So what is the reason for this lack of transfer? Her research identified over 100 factors that influence transfer of learning… she focused on 12 factors that L&D professionals can influence, which she has called 12 Levers of Transfer Effectiveness. These Levers fall into 3 categories: Trainees, Design and Organisation – You can imagine my delight when the importance of training design (not delivery) was highlighted as one…

Tag: design

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